My Jimmy scale does not power on

April 25, 2025 at 5:42 PM
Answer:

1. Use the included micro USB cable to charge your Jimmy scale for at least 1 hour

2. We recommend using a certified charging block with an output of 5 volts and 1 amp to use for charging

3. Make sure the cable is properly connected to both the charging block and the scale's charging socket

4. Make sure that there are no foreign objects between the display and the scale

5. Make sure that the charging pins are in contact with the charging ports (5 metal pins)

6. Check functionality, if issues still persist, please contact your local distributor for further assistance