My Jimmy’s reading is inaccurate

April 25, 2025 at 5:42 PM
Answer:

1. Make sure the scale is on the flat surface. Check the scale surface is skewed or deformed, this might result of a hard impact to the scale plate

2. Enter the settings menu by turning on the scale, holding the timer button

3. Scroll through the menu and select the calibrate mode

4. Select the calibration option that is best for you:

- One point calibration: please prepare 100g weights

- Three point calibration: please prepare 500g, 1000g, 2000g weights

5. Go back to the settings menu by long pressing the timer button, and select the Reset option

6. Check functionality after Jimmy has turned on again

7. Check functionality, if issues still persist, please contact your local distributor for further assistance